Contact Gold Standard Waffles
You reach out, we answer.
No phone trees. No auto-responders. No salesperson queue. When you call during business hours, the phone rings on a real desk and a person picks it up - someone who can actually answer questions about the program, your operation, and what makes sense for your kitchen. If you'd rather send a message, the form below reaches the same people, and they reply within one business day.
Call us directly
Rather contact us by form? Send us a message below ↓
No phone trees. No bots. Someone picks up and stays on the line until your question is answered.
Business hours: Monday through Friday, 7 AM to 3 PM PST
The Form
Tell us about your operation. We'll take it from there.
This form goes to the same people who answer the phone. No auto-sequence, no salesperson queue - a real reply within one business day.
What happens next
Within one business day
Someone on our team reads your message and replies. No auto-responder confirming receipt, no "we'll get back to you" placeholder - an actual reply, from the actual person who will work with you.
A conversation about your operation
We ask about how your kitchen runs and what you're trying to add. No script, no upsell, no commitment to anything. If the program is not a fit, we'll tell you that on the call.
A recommendation, on paper
If the program fits, we send you a written recommendation - which mixes, which equipment, what it runs per month. You decide on your timeline. No follow-up calls unless you want them.
What You Won't Get
How we won't waste your time.
Reaching out should not start a sales sequence. Here's what you won't get when you contact us.
A salesperson
The person who answers the phone works on the program, not a commission. No pitch, no closing technique, no urgency manufacturing.
Respectful follow-up
We know you're busy. We'll never sell, rent, or share your email. We'll check in occasionally to keep the door open, say the word and we'll stop
A list rental
We do not sell, rent, or share your contact information. Your details stay with us and are used only to reply to your inquiry.
A chase call
If the program is not a fit for your operation, we'll tell you on the first call and that's the end of it. No follow-up unless you ask for one.
FAQ
Contact questions, answered.
How fast will I hear back?
Within one business day. If you call during business hours, we answer immediately. If you send a message through the form or by email, the same person who would answer the phone reads it and replies - no auto-responder, no "we'll get back to you" placeholder, just an actual response within one business day.
Do you sell or share my contact information?
No. Your contact information stays with us and is used only to reply to your inquiry. We do not sell, rent, or share lead data with third parties. We do not add you to a newsletter, drip campaign, or nurture sequence unless you explicitly ask to be added to a future-product list.
What happens on the first call?
A conversation, not a pitch. We ask about your operation - how your kitchen runs, how many covers or meals you serve, what menu you run, what you're trying to add or solve. We answer your questions about the program, equipment, mix flavors, and what it would cost for an operation your size. If the program is a fit, we walk you through next steps. If it's not, we tell you on the call. No follow-up unless you ask for it.
Can I buy mix without joining the program?
Possibly. Our mixes are designed to run on the commercial irons we provide as part of the program, so the typical path is the program package. If you have your own commercial waffle equipment and want to buy mix directly, call us and we can talk through what makes sense - some operators do this, but it depends on your equipment and order volume.